Healthcare

Healthcare & GDPR: Protecting your patients, protecting your organisation

In healthcare, data protection is never just “compliance”. Every record you process – diagnoses, lab results, imaging, prescriptions, mental health notes, genetic data – is special category data. That means:

  • Stricter GDPR requirements
  • Higher expectations from regulators
  • Significant reputational damage if something goes wrong

Add to that telemedicine, cloud-based EHRs, wearables, AI diagnostics and cross-border research, and it’s easy for privacy to become fragmented across systems, spreadsheets and inboxes.

GDPR Register helps healthcare providers, clinics, labs and digital health startups turn this complexity into a structured privacy program.


Typical challenges for healthcare organisations

Healthcare companies we work with often struggle with:

  • Scattered records – RoPAs, DPIAs and vendor lists living in Excel, Word and emails
  • High-risk processing – imaging, AI tools, remote monitoring and research projects that clearly require DPIAs
  • Vendor sprawl – EHR vendors, lab systems, billing providers, cloud services, telehealth platforms, all processing patient data
  • Data subject requests – access to full patient records, restrictions, erasure vs. legal retention duties
  • Regulatory expectations – needing to show not only that you have policies, but that you actually know where data flows and how risks are managed


How GDPR Register supports healthcare compliance

1. Full overview of patient data flows

Map all processing activities in one place:

  • EHR and practice management systems
  • Laboratory information systems and imaging platforms
  • Patient portals, telemedicine and mobile apps
  • Billing, insurance and third-party service providers

Our RoPA module lets you document purposes, lawful bases, categories of data (incl. special categories), recipients, transfers, retention and security measures in a structured, healthcare-relevant way. You can import existing Excel registers and clean them up inside the platform instead of starting from scratch.


2. DPIAs and risk management for high-risk processing

Healthcare projects are frequently “high risk by design”. GDPR Register helps you:

  • Run DPIA workflows for new systems, AI tools, remote monitoring, research registries and data sharing projects
  • Assess risks using a visual risk matrix, link them to specific processing activities and vendors
  • Define mitigation measures, responsible owners and deadlines, and track completion over time
  • Generate clear DPIA reports you can share with management or regulators


3. Vendor and processor management

Most healthcare organisations rely on an extensive vendor ecosystem. GDPR Register allows you to:

  • Maintain a central register of processors and sub-processors (EHR vendors, billing providers, cloud hosting, labs, etc.)
  • Track Data Processing Agreements, technical and organisational measures, locations and data transfers
  • Link each vendor to the processing activities and patient data they touch
  • Assess and monitor vendor risks as part of your overall risk picture


4. Handling patient rights and incidents

Patients expect – and are entitled to – transparency and control.

With GDPR Register you can:

  • Log and manage data subject requests (access, rectification, restriction, objection, portability) with deadlines and responsible owners
  • Link requests to the relevant systems and processing activities for faster, consistent responses
  • Maintain a breach and incident register, document impact, mitigation and notifications, and tie incidents back to your risk management process


5. Built for ongoing accountability, not one-off projects

GDPR Register gives healthcare DPOs and compliance teams a single source of truth for privacy:

  • Dashboards for quick oversight of records, DPIAs, risks and tasks
  • Document templates and checklists tailored to privacy operations
  • AI assistant to help draft and update descriptions, assessments and documentation faster

Instead of juggling spreadsheets and ad hoc documents, you have one platform that shows what patient data you process, why, where it flows, how it’s protected, and what you’re doing about the risks – helping you protect patients, support clinicians and satisfy regulators at the same time.