Finance & Insurance: Turning regulatory pressure into structured control
In financial services and insurance, data protection sits alongside AML, KYC, fraud prevention and sector-specific regulations. You handle highly sensitive personal and financial data every day – identity documents, credit data, claims histories, health details in underwriting, behavioural and transactional data for analytics and fraud detection.
That means:
- Tight expectations from regulators on governance, record-keeping and accountability
- Complex data flows across core banking/insurance systems, intermediaries and outsourcing partners
- Intensive use of profiling and automated decision-making, which attracts particular GDPR scrutiny
GDPR Register helps banks, fintechs, payment providers, insurers and brokers bring order to complex privacy requirements and integrate them with existing risk and compliance frameworks.
Typical challenges for finance & insurance organisations
Finance and insurance clients we work with often struggle with:
- Fragmented records – RoPAs, DPIAs, LIAs and vendor lists kept in separate spreadsheets or internal tools
- High-risk processing – AML monitoring, fraud detection, credit scoring, telematics, health data in claims and underwriting
- Outsourcing and vendors – cloud providers, core system vendors, claims handlers, brokers and other intermediaries
- Overlapping obligations – GDPR, AML, sector guidelines and local supervisory expectations all pulling on the same data
- Demanding audits – needing to prove, quickly, how data is processed, on what basis and with which safeguards
How GDPR Register supports compliance in finance & insurance
1. End-to-end visibility of customer and policyholder data
Map all processing activities across the group in one place, including:
- Core banking and policy administration systems
- Onboarding, KYC and AML tools
- Claims management, contact centres and complaint handling
- Analytics, marketing, risk modelling and decision engines
Our RoPA module lets you document purposes, lawful bases (including legitimate interests, legal obligations and contract), categories of personal and special category data, recipients, transfers, retention and security measures in a structured, audit-ready way. You can import existing Excel registers and align them with a consistent data model.
2. DPIAs, LIAs and risk management for high-risk uses
Many financial and insurance activities involve systematic monitoring, profiling or large-scale sensitive data. GDPR Register helps you:
- Run DPIA workflows for AML systems, fraud engines, credit scoring, telematics, behavioural pricing and AI models
- Document Legitimate Interest Assessments (LIAs) for marketing, analytics and certain monitoring activities
- Use a visual risk matrix to assess likelihood and impact, link risks to specific products, systems and vendors
- Define mitigation measures, owners and deadlines, and track completion for internal and regulatory reporting
- Generate clear DPIA and LIA reports to support internal approvals and supervisory reviews
3. Vendor, outsourcing and third-party management
Third parties are central to modern finance and insurance – and a key source of regulatory concern. GDPR Register allows you to:
- Maintain a central register of processors and sub-processors (cloud providers, SaaS platforms, call centres, TPAs, brokers, intermediaries, etc.)
- Track Data Processing Agreements, key contractual clauses, security controls and data locations
- Link each vendor to the processing activities, products or business lines they support
- Integrate vendor risk into your overall privacy risk picture, ensuring consistent oversight across the supply chain
4. Managing data subject rights in a complex environment
Customers, policyholders, claimants and employees are increasingly exercising their rights. With GDPR Register you can:
- Log and manage data subject requests (access, rectification, restriction, erasure, portability and objection) with deadlines and responsible owners
- Connect each request to the relevant systems and lines of business so teams know exactly where to look
- Document the legal reasoning where deletion is restricted by retention and AML obligations, ensuring a clear audit trail
- Maintain a breach and incident register, capturing impact, notifications and remediation actions aligned with sector expectations
5. Accountability and alignment with existing risk frameworks
GDPR Register gives compliance, risk and data protection teams a single source of truth for privacy, which sits naturally alongside existing risk and control frameworks:
- Dashboards showing the status of RoPAs, DPIAs/LIAs, risks, incidents and tasks across entities and business units
- Document templates and checklists tailored to ongoing privacy operations, not just one-off projects
- An AI assistant to help draft and update processing descriptions, assessments and documentation more efficiently
Instead of scattered spreadsheets and local workarounds, you have one platform that shows what personal data you process, why you process it, where it flows, how it is protected, and how it fits with your wider regulatory obligations – helping you stay ready for audits, maintain customer trust and support growth in a highly regulated environment.