Transportation: Data protection across mobility, travel and logistics
In transportation, personal data flows with every movement. Mobility apps, airlines, rail operators, logistics firms and fleet managers process identity, geolocation and operational data at scale – from passenger bookings and loyalty programmes to telematics, CCTV, ANPR and driver apps.
That means:
- GDPR and ePrivacy rules sit alongside safety, security and sector-specific regulations
- Large volumes of tracking and monitoring data on passengers, drivers and vehicles
- Cross-border transfers and complex chains of partners (airlines, OTAs, handlers, couriers, subcontractors)
GDPR Register helps mobility providers, travel companies and logistics operators bring structure and oversight to data protection across every step of the journey.
Typical challenges for transportation organisations
Transport and logistics clients we work with often struggle with:
- Scattered records – RoPAs, DPIAs, vendor lists and policies kept in separate spreadsheets and shared folders
- Continuous tracking – telematics, GPS, ANPR, in-vehicle cameras and apps monitoring vehicles, drivers and parcels
- Complex ecosystems – airlines, ground handlers, travel agents, platforms, carriers and subcontractors all sharing data
- Passenger and customer expectations – transparency around profiling, delays, security checks and data sharing
- Limited central visibility – privacy responsibilities fragmented between operations, IT, HR, security and local entities
How GDPR Register supports compliance in transportation
1. End-to-end view of passenger, driver and operational data
Map all processing activities in one place, including:
- Booking, ticketing, CRM and loyalty systems
- Driver, rider and courier apps, fleet and telematics platforms
- Warehouse, hub and depot systems, scanners and routing tools
- CCTV, ANPR, access control and security systems
- Customer service, complaints and incident management tools
Our RoPA module lets you document purposes (service delivery, routing, analytics, security, marketing), lawful bases (contract, legal obligation, legitimate interests, consent), categories of personal and special category data, recipients, transfers, retention and security measures in a structured, audit-ready way. You can import existing Excel registers and harmonise them under a single structure.
2. DPIAs, LIAs and risk management for tracking and monitoring
Transport use cases frequently involve systematic monitoring and profiling. GDPR Register helps you:
- Run DPIA workflows for telematics, driver scoring, route optimisation, CCTV/ANPR, location tracking and new digital products
- Document Legitimate Interest Assessments (LIAs) for monitoring, analytics and certain security measures
- Use a visual risk matrix to assess likelihood and impact, linking risks to specific systems, routes, services and vendors
- Define mitigation measures (for example policy changes, technical safeguards, reduced retention), assign owners and deadlines, and track completion
- Produce clear DPIA and LIA reports to support internal approvals and regulatory scrutiny
3. Vendor, partner and subcontractor management
Transport and logistics rely heavily on third parties and subcontractors. GDPR Register allows you to:
- Maintain a central register of processors and partners (IT and telematics providers, ground handlers, customs agents, couriers, call centres, platform partners, etc.)
- Track Data Processing Agreements, key contractual clauses, security controls and data locations, including cross-border transfers
- Link each vendor to the processing activities, routes, services or business units they support
- Integrate vendor risk into your overall privacy risk picture, so external dependencies are visible to decision-makers
4. Handling rights of passengers, drivers, employees and customers
Passengers, drivers and business customers are increasingly aware of their rights. With GDPR Register you can:
- Log and manage data subject requests (access, rectification, restriction, erasure, portability and objection) from passengers, drivers, employees and B2B contacts
- Connect each request to relevant systems (booking, CRM, HR, telematics, CCTV) so teams know where to find the data
- Document cases where erasure is limited by legal retention, safety or regulatory requirements, with a clear reasoning trail
- Maintain a breach and incident register, capturing incidents involving travel records, location data or shipment information, along with impact, notifications and remediation
5. Ongoing accountability across routes, hubs and entities
GDPR Register gives transportation DPOs, compliance and operations teams a single source of truth for privacy:
- Dashboards showing the status of RoPAs, DPIAs/LIAs, risks, incidents and tasks across countries, hubs and business lines
- Document templates and checklists aligned with day-to-day privacy operations, not just one-off projects
- An AI assistant to help draft and update processing descriptions, assessments, policies and stakeholder communications more quickly
Instead of scattered spreadsheets and local workarounds, you have one platform that shows what personal data you process in your mobility, travel and logistics operations, why you process it, where it flows, how it is protected, and what you are doing about the risks – helping you keep people and goods moving while staying compliant and earning trust.Thinking