Case Study with Hager Group

About Hager Group

Hager Group is a leading provider of electrical solutions and services for residential, commercial, and industrial buildings. Founded in 1955 in Germany, it remains a family-owned organisation that has grown to operate internationally.

The company employs approximately 13,000 people worldwide and distributes its products in over 100 countries. Hager Group has 22 manufacturing sites across 10 countries, and its diverse brand portfolio includes Berker, Bocchiotti, Daitem, Diagral, and Elcom.

Its offerings cover energy distribution, cable management, building automation, and security systems, and it continues to invest heavily in R&D to drive innovations in smart buildings, electromobility, and energy efficiency.

“The GDPR Register CEO’s passion for privacy and deep understanding of the product truly stood out. From our very first call, their energy made a lasting impression.”

The Challenge

Before GDPR Register, Hager Group struggled with fragmented visibility into data processing activities. Documentation existed, but it was scattered, not easily accessible, and difficult to use in day-to-day operations. This led to blind spots, compliance gaps, and limited awareness of data protection responsibilities across teams. Traditional GRC tools had been considered, but they were too complex, technical, and lacked usability.

“The platform’s intuitive user interface immediately stood out — it was visually appealing and easy to navigate from the start.”

The Solution

Hager Group chose GDPR Register for its intuitive interface, self-service usability, and the team’s deep expertise and responsiveness. Unlike heavier tools such as OneTrust, GDPR Register proved faster, more user-friendly, and better at engaging colleagues across business units. Its centralised privacy function could support local GDPR representatives, making collaboration smoother and more consistent.

“The platform’s user friendly design made onboarding effortless. Team members could start using it independently, without relying on ongoing support.”

The Impact

Since implementing GDPR Register, Hager Group has been able to:

• Involve more teams in documenting and updating Records of Processing Activities (ROPAs).
  
• Consolidate compliance efforts into a structured, accessible system.
  
• Spark greater awareness and internal conversations about data protection.
  
• Use advanced features like shared registers, breach records, and task assignments to streamline workflows.
  

The tool’s simplicity reduced barriers to entry, enabling GDPR representatives across regions to contribute effectively. The company now plans to extend GDPR processes to teams outside Europe, with GDPR Register supporting its global compliance roadmap.

Looking Ahead
For Hager Group, GDPR Register is more than just a register-it’s a catalyst for building a culture of privacy. As one team member put it: “It’s really a good tool, user-friendly and easy to manage, that evolves quickly and listens to customers’ needs.”

“Customer support is excellent – on the rare occasions we had questions, the Help Centre and support team responded quickly and effectively.”